Midlands based Rant & Rave wins 2018 Customer Experience Vendor Excellence award for the fourth year running

Rant & Rave, the customer engagement specialist, today announced that it has been recognised with a Temkin Group “2018 Customer Experience Vendor Excellence award”. This marks the fourth year in a row that the company has been recognised in this way – a feat unmatched by any other vendor.

The coveted award is designed to recognise the providers of products and services that help organisations improve customer experience. Judged by a panel of five experts, it specifically assesses three main criteria; customer experience capabilities, client results, and direct references from clients.

Kenny Bain, CEO of Rant & Rave, says: “We’re delighted to have been recognised as a Customer Experience Excellence Vendor by the Temkin Group. We’d like to extend a special thanks too to our clients whose passion and strong references have helped us gain the attention of the judges.”

“Congratulations to Rant & Rave for winning the 2018 Temkin Group Customer Experience Vendor Excellence Awards! We had an exceptionally strong group of nominees this year, but the company’s work particularly stood out and impressed the judges yet again” says Bruce Temkin, Managing Partner of Temkin Group.

Rant & Rave was launched in 2000 and is a leading customer engagement specialist, counting half of the FTSE as clients. Its real-time technology lets brands proactively communicate with and listen to the voice of their customers, so they can take real-time, inspired action.