Patient.info, one of the UK’s leading online health information platforms, is marking its 30th year in business with the launch of several new healthcare services designed to improve access to care, empower patients and support better healthcare decision-making.
After three decades of providing accessible, trusted health information, Leeds-based Patient.info is expanding beyond health education to deliver innovative digital healthcare solutions for patients, healthcare professionals and the wider healthcare industry.
The digital platform is introducing three key services: Patient.info Insights, a healthcare data insights platform; a clinical menopause subscription service offering ongoing support for women navigating menopause; and Pharmacy First, helping patients access treatment and advice for common health conditions through community pharmacies.
As patient expectations evolve and digital technologies transform healthcare delivery, Patient.info is building on decades of experience by developing services that connect health information with practical healthcare solutions.
The launch of the Patient.info Insights platform is designed to help organisations better understand healthcare information needs and patient interests, providing data-driven insights and analysis of GP performance that can inform healthcare strategy, engagement and decision-making.
The tool helps transform insights into actionable intelligence, so healthcare organisations can better understand the needs and priorities of the people they serve.
Recognising the growing demand for accessible and ongoing menopause care, Patient.info has also introduced a dedicated menopause subscription service that’s designed to help women navigate menopause with greater confidence and access to appropriate care by offering personalised healthcare support.
Patient.info has also expanded its healthcare offering through Pharmacy First, supporting easier access to advice and treatment for common health conditions.
This service in particular aligns with the wider shift towards community pharmacy-led care, helping patients explore convenient healthcare options and supporting the role of pharmacies in delivering accessible frontline services.
Thomas Porteus, Director at Patient.info said, “At Patient, we have always remained committed to helping people access trusted health information and make more informed decisions about their health.
“But this milestone is also about looking ahead to the future of healthcare and how we can continue to make a meaningful difference. We are investing heavily in innovation, and growing the platform to offer a range of services that meet the changing needs of healthcare services.
“The launch of Patient.info Insights, our menopause subscription service and Pharmacy First reflects our ambition to go beyond providing information, helping people access the support, services and care they need, while giving healthcare organisations greater insight into patient needs.”
Established in 1996, Patient.info has become a household name in the healthcare industry, and was named by Which? as the top GP-recommended health site in 2025. Despite the growth of AI, Patient.info’s ethos is to maintain focus on human-written content and safe-clinically validated information that patients can trust.
In May 2025, Patient.info joined Navigate Health, a digital health company with operations based in Yorkshire, on a mission to make healthcare more accessible, more personalised and more human.
Today, the platform serves eight-million monthly visitors with 11,000 pages of healthcare content and articles including patient information leaflets, medicine guides and professional references, 770,000 subscribers, millions of social media users and 284 active patient communities.
