As households across Greater Manchester brace for another difficult winter, a new survey from Manchester Credit Union has revealed widespread anxiety about rising energy prices and a desire for targeted support in Rachel Reeves’ latest Budget.
The findings come as the government announces new support in the Autumn Statement, promising to cut energy bills by £150 a year for the average household.
The survey, completed by over 800 Greater Manchester residents, shows that energy affordability remains one of the most urgent issues facing local communities. A striking 72% of respondents said they were ‘very concerned’ about the latest increase to the energy price cap, with almost a fifth saying they were ‘slightly concerned’.
Respondents were also asked which measures they would most like to see announced in the Chancellor’s Budget. The message was clear: the region wanted meaningful, practical support that directly tackles the rising cost of everyday essentials. The most common request was for additional help with heating costs, selected by nearly half. Many also voiced a need for higher child benefits, reflecting the financial pressures faced by families.
Subsidised travel and additional free childcare hours were also included, reinforcing the idea that a range of cost-of-living supports would make a significant difference in the months ahead.
Despite these concerns, most respondents are currently keeping up with their gas and electricity bills, but the picture is far from stable. Just over one in five people reported being behind on payments, and as colder weather approaches, Manchester Credit Union warns that more households could slide into arrears without timely intervention.
Mandy Wilcock, CEO of Manchester Credit Union, said the results reflect what her team is hearing daily from members: “These findings show just how anxious people are feeling heading into the colder months. When nearly three-quarters of respondents tell us they’re very concerned about rising energy prices, that’s a clear signal that families are reaching their limits.
“Members are calling for practical support – help with heating costs, additional child benefits, and measures that ease everyday pressures. At Manchester Credit Union, we see firsthand how hard our community is working to keep afloat. We’ll continue to provide fair, affordable financial services and support for anyone who needs it.”
As Greater Manchester prepares for a winter shaped by financial uncertainty, the Credit Union hopes the latest measures will go further to protect households already stretched by rising costs.
Manchester Credit Union is a not-for-profit organisation that exists solely for the benefit of its members in Manchester, Bury, Rochdale, Stockport, Tameside, Trafford, and High Peak. Any profit generated is returned as a dividend on savings or used to improve member services.
For more information or support, visit www.manchestercreditunion.co.uk.
