An award-winning Staffordshire chef and restauranteur has launched a new venture, helping other businesses capture feedback to help them grow.
George Lowe who owns and runs Lowe’s on Carter Street in Uttoxeter, has now launched More Kudos, a new platform which enables other businesses to capture customer feedback, quickly, easily and in real-time.
The 33-year-old who recently picked up the Unsung Hero Award in the Staffordshire and Stoke-on-Trent Tourism Awards, wants More Kudos to become the industry standard.
The software is essentially instant review technology which allows customers to leave a review with a single tap while their experience is still fresh.
There are no QR codes, no links to type, or follow up emails – just a simple tap.
The new business venture, comes off the back of news that his restaurant has been named as one of OpenTable’s ‘Top 100 Brunch and Lunch Restaurants in the UK for 2026.’ They are not only in the top 0.2% of OpenTable restaurants nationwide but are also one of the: ‘Top 100 Restaurants in the UK for 2025,’ based on OpenTable diner reviews and metrics. The list is compiled from analysing over 780,000 diner reviews, diner ratings, reservation demand, and the percentage of five-star reviews.
On Google, Lowe’s also has a perfect 5.0 rating with nearly 500 reviews, a rare achievement in UK hospitality.
George who has launched the new business with his wife Jemma says their restaurant’s success isn’t just down to great food and service but from recommendation and great reviews: “The most important thing we’ve done is capture feedback. Most people before they bring in a new a tradesperson, book a hotel, or try a new restaurant, look at reviews first. We have undoubtedly helped build our reputation online by capturing our customers’ feedback and have won new customers as a result.
He added: “It was because of that, that Jemma and I came up with the idea. It’s helped us grow our business, so we thought why not build a platform to help other businesses build their on-line reputations to help them grow too?
George explained: “More reviews strengthen your reputation, improve your SEO rankings and help new customers discover your business. The platform also helps transform feedback into clear, data driven insights, showing what customers love, what could be improved and how your online visibility and SEO are growing. We’ve already signed up a number of businesses and in a short space of time they are already seeing the difference.”
More Kudos is designed to support a wide range of industries and sectors, including restaurants and pubs, health and beauty outlets, tradespeople, hotels and gyms – any business that is customer facing.
With a growing number of businesses already using the software, new customers can be signed up with their own branded review templates and ready to go within 24 to 48 hours.
Anyone who signs up to More Kudos in April will also get a free meal at Lowe’s on Carter Street.
To find out more go to www.morekudos.co.uk.
To find out more about Lowe’s go to: https://www.lowesoncarterstreet.com.
