L-R: Chris Wood of Tec-Ties with Steven Hall, from H Crabtree Ltd, and Founder, Diane Morlidge-Wood
Relationship built on great service with Pallet-Track founding member goes back 20 years.
As Pallet-Track looks to celebrate its 20th anniversary in 2024, one of its founding members is marking twenty years of service in 2023 to one of its customers.
H Crabtree Ltd, which has depots in Derbyshire and Wiltshire, has been transporting pallets of wall ties and fixings for the construction industry on behalf of family-owned Tec-Ties since 2003, when it was formed.
What started as two to three pallets a day has now grown to 15 to 20 pallets a day.
Tec-Ties, which offers next day delivery on most of its goods, was founded by Bob Wood and Diane Morlidge-Wood, and soon after Bob’s son, Chris Wood, joined the firm.
Its products are manufactured on site at its New Mills factory and are used throughout the UK.
Diane said: “When we formed Tec-Ties we immediately needed a pallet carrier and as we had worked with H Crabtree Ltd in previous employments it was the obvious choice for us.
“As Tec-Ties has grown over the years we have continued to use H Crabtree Ltd due to the excellent service and also wanting to support local businesses like ourselves.
“We’ve always had a strong working relationship with H Crabtree Ltd and very rarely do we have a problem; they respond quickly and efficiently to all of our queries.”
H Crabtree LTD, formed in 1961, joined Pallet-Track in 2004, making it one of the network’s founding members. It’s thanks to this partnership that H Crabtree Ltd has been able to win new business by standardising its nationwide corporate service with sophisticated delivery tracking.
Diane from Tec-Ties added: “We do like to have full tracking on the pallets as customers often ring during the day asking for an ETA on their deliveries and life is so much easier when you can check on screen whilst you are speaking to them.”
Steven Hall, from H Crabtree Ltd, said: “Our relationship with Tec-Ties is a great example of longevity between two businesses built on mutual respect and trust.
“In that time, we’ve seen the number of pallets we transport for them on a daily basis increase by as much as 650 per cent.
“Thanks to Pallet-Track’s vast network, we can keep up with the ever-growing demand from our customers for consignments to arrive next day or even, same day.”
To learn more about Tec-Ties, visit https://www.tecties.co.uk/, while to learn more about H Crabtree Ltd, visit www.hcrabtree.co.uk.
For more information about Pallet-Track, call 0870 385 0055 or visit www.pallet-track.co.uk.
