Expert Opinion

Businesses: 4 smart ways to expand operations

Most businesses are happy to find any level of success. Once they’ve got it, there’s usually a decision to be made; do you stick with what you’ve got, or do you try to develop even further? There are pros and cons to each, but in general, it’s usually best to do the latter. By expanding your operations, you’ll be making it more likely that you’ll be able to ride any changes in fortune.

Plus, there are plenty of proven methods for expanding operations, as we’ll see below.

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Expanding into New Service Areas

If you’ve found success in one geographical region, then why not consider expanding into a new one? You may have exhausted all of your potential customers where you are, but there may well be an untapped market located near that you can access. How you expand into these new areas will depend on the type of business that you have. If you have a physical location, then it may involve opening up a new establishment in another town. If you’re a service business, then you could look at expanding your catchment area. 

New Product Lines and Services

If you’re confident that you have your current business operations under control, then you may consider expanding by offering new products and services. In many cases, this will require an investment of cash that allows you to expand your operations, but it’ll come back to you in increased sales. For instance, garage operators who have access to vehicle lifts are able to take on a greater number of jobs than those that do not, which leads to more business and ultimately more profit. If you sell products, then you may explore what type of related products you can add to your existing line — for example, if you sell coffee, then perhaps equipment for brewing coffee at home could be an option.

Reaching a New Demographic

Most businesses set out with a target demographic. They know exactly who they’re trying to target. But after a while, it may make sense to target a new demographic. Again, how you do this will depend on the type of business you run. For instance, if you marketed your business towards luxury consumers, perhaps you could consider offering a line that targets mid-level consumers. Alternatively, if you’ve been selling women’s clothes, what about adding a select line of men’s clothes?

Look Online/Offline

Another option is to look at the opposite place where you normally exist. For instance, if you’re an online business, then you may consider doing offline activities, such as hosting pop ups or events. This will help to reach more people — remember that the same people who use the web are the same ones out there in the real world. If you’re a real-world business, then see if you can tap into the digital world somewhere. This may involve making your products available to purchase online, putting your restaurant on delivery apps, or anything else that allows you to tap into the lucrative digital market.

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